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How do I contact Dropbox customer service by phone or chat? 1. Note: Before contacting customer support, Dropbox is recommending to search in the Dropbox Help Center or the Community forums for an answer to your question. In this article, we will give the steps on how to reach Dropbox customer service by phone and chat. In this case, you would want to contact Dropbox support via phone or chat service. However, sometimes you might want an urgent response or the issue that you encounter is not covered on any forums. Most issues are easy to address via community forums and FAQ section on the Dropbox site. Easy and intuitive to use, but sometimes can create issues like any other software app. The Dropbox application is available for mobiles and a multitude of operating systems and is one of the best cloud storage services on the market. If you’re on a Dropbox business team, but you’re not an admin, ask your admin to visit /support and add additional admins to the team to enable phone access for them.Home › Fix › Web Apps › Contact Dropbox support by phone or chat
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You should receive a call within an hour. Enter a phone number that can be dialed directly.Click Admin console in the left sidebar.Sign in to with your admin credentials.Phone support isn't available for business trial accounts. Phone support is only available to team admins with Dropbox business and Enterprise teams accounts, during local business hours.
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If your language isn’t listed at /support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team.
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Sign in and visit /support to see your language options. Depending on your account type and location, support may be available in French, German, Japanese, Portuguese, and Spanish. How to receive support in your preferred languageĪll Dropbox customers have access to support in English.
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